1.4 The poundage rate set for 2016/17 was 48.4p, with a supplement of 2.6p for … For viewing statements or setting up eBilling you can sign people in through their customer portal accounts. Through some of these frameworks public sector customers can procure products and services directly from NPS without having to run a competitive tender process. Our Citizen Access solutions are processing more than 50,000 transactions each day. Our technologies connect citizens to these services, helping make lives safer, healthier, better managed and mobile. They also received a lot of phone calls and walk-in enquiries as only 6% of claims were made online. Data and Application Solutions Lots 1a, 1b, 1c, 2a, 2b, 3a, 3b, 3c and 4a, Digital Outcomes and Specialists 3 Lots 1 and 2, Technology Services 2 (Lots 1, 2, 3a, 3b, 3c, 3d and 4a), Dynamic Purchasing System (DPS) 2 (Lots 1, 2 and 3). Northgate’s Revenues and Benefits solution provides staff with quicker, more user-friendly systems, enabling then to offer a more streamlined service in calculating council and business taxes, and delivering council tax and housing benefits to citizens. Working to stretching targets, we’re available for continuous or ad-hoc support and are paid by results. It uses information already held in NPS Revenues & Benefits. Another tasty thing to know is there was about $100,000 in remodeling done here to this shop fairly recently. It’s a home-based position, with shifts covering 7am-7pm. Cutting the cost of hardware and administration. If you have great customer service skills, then come and help us to keep revenues & benefits systems running smoothly. On average, 409 Council Tax payers moved in, … They streamline the business of revenues and benefits, all the way from front-line customer contact and … Northgate are the current owner of the business. A clerical post team do the scanning. In 2012 the average call-handling time was 3mins 30secs, compared to 4mins 20secs in 2014. If you would prefer to meet someone face to face, we have a team of Account Managers across the country who regularly talk to and meet up with clients. Benefits June 2004 1.3 In late 2008. the Anite Public Sector business was purchased by Northgate plc, and that business included the Pericles customer base. We can help you to bust claims backlogs or take the strain at peak times. Key to the council’s vision was the integration of a range of technologies so information would flow quicker and more accurately to the team best placed to complete the work. Northgate Revenues and Benefits SAAS (or … As expert revenues and benefits end users we can provide your teams with a best practice model to process claims for benefits/council tax support and set up accounts in revenues. Approximately sixty users, concurrently. We work directly with your team to plan your eForms project. Northgate Public Services: Intelligent, Involved, Innovative benefits cases. This Senior Revenues & Benefits Officer role will be a great career move if you already have working knowledge of the benefits system. Auxiliary data. Working to stretching targets, we’re available for continuous or ad-hoc support. Market share - check when company last won a tender for social care IT. On September 1, Northgate paid $18,000 to Evans Management Company for 12 months of rent beginning on September 1. It’s a home-based position, with shifts covering 7am-7pm. src/public/js/zxcvbn.js This package implements a content management system with security features by default. Simple forms and responsive screens that work on any device. This Senior Revenues & Benefits Officer role will be a great career move if you already have working knowledge of the benefits system. Northgate Public Services: Intelligent, Involved, Innovative Northgate Public Services designs and manages software for the organisations at the heart of UK society: police, health, housing and local government. 28th November 2017 Revenues and Benefits Joint Committee Appendix 1: Revenues and Benefits Shared Service Business Plan 2018/19 ... utilisation of Northgate Citizen Access Benefits product for customers to claim via on an online self-service product. By moving its revenues and benefits system to the NPS Cloud, Wrexham Council has delivered great results, fast. If you would prefer to meet someone face to face, we have a team of Account Managers across the country who regularly talk to and meet up with clients. Barcoding is used on … In essence, since the start of the partnership, Northgate Public Services employees were dealing with an extra 500 hours of calls annually. Available for Revenues, Benefits and Landlords, Citizen Access can cut phone calls and walk-ins by up to 50% and save you up to £340,000 each year. (iii) Northgate Revenues and Benefits – provides the main computer system to record and process transactions and to generate payments, for which the current contract is in place until 26th July 2017. Checklist : Northgate accounts warrant close attention. Roles we recruit for: Heads of service; Benefit managers; Benefit assessors; Subsidy officers; Appeals officers; Housing benefit assessors The current contract is due for renewal in March 2017. Account Support can get the right person in touch with you. You'll have proven skills in customer service and negotiation and join our Revenues and Benefits team in Civica OnDemand services. The impact on state tax revenues is anywhere from $240 million to $270 million. We have a close link with Northgate and have recently assisted them in a programme to upskill key staff in the end user experience. to of and a in " 's that for on is The was with said as at it by from be have he has his are an ) not ( will who I had their -- were they but been this which more or its would about : after up $ one than also 't out her you year when It two people - all can over last first But into ' He A we In she other new years could there ? The original contract for the system commenced circa 1996. We can offer great rewards and a structured progression path, in return for helping us to deliver an efficient, customer-focused service. ... And there's the Northgate inland port at Horotiu. Appraisal District . This is a home-based Revenues & Benefits Officer position offering great rewards and a structured progression path. You can set up accounts for contact centre staff too. Results On premise, in our internal data centre. This is a home-based Revenues & Benefits Officer position offering great rewards and a structured progression path. Citizen Access Revenues (CA-R) is a suite of online services that fully integrates with NPS Revenues & Benefits to provide tax and ratepayers with full online access to their accounts. following information from the market it has realised that better value may be had by going to a Cloud offering for a revenues and benefits system and document management system. Account Support can be easily contacted either by phone: 01625 587152 or email: enquiries@northgateps.com. Now, it’s 90% and processing times are faster too. The Framework Agreements specify the applicable terms & conditions, and frequently detail the service specifications and pricing. Our revenues and benefits processing service offers trained assessors to support your in-house team. Account Support can be easily contacted either by phone: 01625 587152 or email: enquiries@northgateps.com. NPS has successfully competed to be a supplier to the public sector via a number of frameworks established in accordance with EU public procurement regulations. This means they can find and update customer information without having to access the back office system. For viewing statements or setting up eBilling you can sign people in through their customer portal accounts. Self-service; Electronic document management system; Housing management solution; Health Registries; Health screening software; Transport solutions; Services. 3.3 The Revenues and Benefits system is one of the Council’s largest and most complex computer systems. Northgate Public Services: Intelligent, Involved, Innovative With around 90,000 residents, Hastings Borough Council’s revenues and benefits team manages more than 43,000 council tax bills and 17,000 discount claims each year. Northgate Public Services: Intelligent, Involved, Innovative Northgate Public Services designs and manages software for the organisations at the heart of UK society: police, health, housing and local government. Our services can extend from one form to many: we can implement a phased conversion of your entire forms library to electronic versions, or we can convert individual, mission-critical forms, and build tailored processes around them. We can help you to bust claims backlogs or take the strain at peak times. NPS is a supplier under the following framework agreements: Health Service Executive – Electronic Document and Records Management Lots 1, 2 and 3, Hampshire County Council – Council Tax SPD Review Services. Our Account Support team is here each working day from 9.00 to 17.00 to help you so it’s a great place to start your conversation. It provides a blog engine and a framework for Web application development. The real-time connections to the back office mean you get automated alerts, no re-keying and extra time to help those in need.
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