Tell us whether you accept cookies. Email: england.contactus@nhs.net. The CCG’s Equity and Choice Policy, which underpins the above service, is published here. Second Floor, The Gateway, Gatehouse Road Lincoln House address, phone number, fax number, website, email etc. The CCG has an named individual responsible for protecting the confidentiality of patient information. All complaints should be made in writing to: Email address: Bucksccg.palscomplaints@nhs.net. Oxford Health NHS Foundation Trust. If you can't contact us online, call us on 0300 131 6000. If you would like to find your local Clinical Commissioning Group (CCG), you can: check the A-Z list of CCGs; search for your local CCG on the NHS website; CCG maps and boundary data. Patients can contact Denham Medical Centre at 01895 832012 for appointments. Official information from NHS about NHS Harrow CCG including contact details, directions, opening hours and service/treatment details One of the duties of the Data Protection Officer is to ensure compliance with the annual Data Security and Protection Toolkit published by NHS Digital. TN34 3AA. The PALS provides confidential advice and support to help you to resolve any concerns you may have. details are mentioned as below. Aylesbury Vale Clinical Commissioning Group Clinical Commissioning Group (CCG) Buckinghamshire County Council Local Authority. Any correspondence in relation to continuing healthcare should be posted to the address given above for the Continuing Healthcare Team or, if relating to Court of Protection judgements/outcomes, to the Safeguarding Team. Public Health. Graham has been involved with NHS Aylesbury Vale CCG for a number of years as a lay member. Menu The Buckinghamshire CCG COVID Vaccination Team. Wycombe and Amersham Hospitals The Safeguarding designated professionals work within the Quality Team, providing support, advice and signposting for both Children and Adults as part of a collaborative, Multi-Agency approach. NHS Buckinghamshire CCG is responsible for effective clinical commissioning of Lincoln House. Everyone who volunteers with us will be offered training and support to do so. Safeguarding information and any other documents containing PID/PCD relating to safeguarding casework. NHS Buckinghamshire CCG is responsible for effective clinical commissioning of Water Meadow Surgery. Denham Medical Centre is one of the leading GP practice in Uxbridge and it is located at Queen Mothers Drive, Denham Garden Villiage, Denham, Uxbridge, Buckinghamshire, UB9 5GA.Patients can contact Denham Medical Centre at 01895 832012 for appointments. We thank you in advance for your understanding. Services offered by Denham Medical Centre are Asthma Clinic, Travel health without yellow fever, Learning disability health check and others. Buckinghamshire Clinical Commissioning Group is responsible for commissioning healthcare in Buckinghamshire. Email: patient_feedback@fhft.nhs.uk. Due to ongoing work, a 'no balance' message may appear when making your payment online. Show results in Buckinghamshire You can do this in a number of ways: Make a formal complaint. Tel: 0330 440 9000 If you do not qualify for NHS continuing health care you will still receive mainstream services free of charge, i.e. Requests for Medical Records (otherwise known as “Subject Access Requests”), Organisation which runs this function for the CCG: South, Central and West Commissioning Support Unit, Freedom of Information: BCCG.CCGFOI@nhs.net, Subject Access Requests: SCWCSU.SAR@nhs.net, Postal address for both services: Omega House, 112 Southampton Road, Eastleigh, SO50 5PB. Acting as the ‘conscience’ of the organisation, the Caldicott Guardian actively supports work to enable information sharing where it is appropriate to share and advises on options for lawful and ethical processing of information. Water Meadow Surgery address, phone number, fax number, website, email etc. Alternatively you can contact our PALS and they will be able to assist you. We hope our response addresses your issues but if you are not satisfied we will offer a review of your case or a meeting to resolve any outstanding issues. Questions about topics not included in the agenda are welcome and they will be answered, depending on the number, either in or outside of the meeting. Local Authority, Education, Police and voluntary Sector. Buckinghamshire CCG is a group of 50 member GP practices and their associated branches across the entire county, serving a population of over 530,000. GP, District Nursing Services, Specialist therapy. Independent Review – Requests for an Independent Review can be made in writing to: Continuing Healthcare Manager (South Region), NHS England, South West House, Blackbrook Park Avenue, Taunton, TA1 2PX. Phone number: 07917 213556. Non-Emergency Patient Transport Service – Patient Charter *. The South, Central and West Commissioning Support Unit is a supporting partner to the ICS. Email address/postal address/website: Albert House, Queen Victoria Road, High Wycombe, Bucks HP11 1AG. If you are concerned that a vulnerable person is at risk because they are not receiving care, please contact adultearlyhelpteam@buckinghamshire.gov.uk or call 01296 383 204. Parliamentary and Health Service Ombudsman The South, Central and West Commissioning Support Unit is a supporting partner to the ICS. Post: Albert House, Queen Victoria Road, High Wycombe, Bucks HP11 1AG. bucksccg.healthstaffvaccines@nhs.net. However, all complaints once received and logged will remain open until further notice, unless an informal resolution can be achieved, or if you choose to withdraw your complaint. Questions and answers will be published on this website, You can submit a question by email to Russell.carpenter@nhs.net, © Buckinghamshire Clinical Commissioning Group, GP Amanda Bartlett and volunteer, Nurse Averil Bird at the homeless vaccination clinic A special drop-in COVID vaccination clinic was…, Unpaid carers are being urged to make sure they are registered with Carers Bucks so they do not miss out…, Members of the vaccination team visit Aylesbury Mosque The Aylesbury Mosque was transformed into a ‘pop-up’ COVID-19 vaccination clinic over…, Commissioning for joined up health and social care services, Freedom of Information Publication Scheme, Drop-in vaccination clinic for the homeless comes to High Wycombe, Unpaid carers urged to register to ensure they are invited for their COVID vaccination, COVID vaccination clinic comes to Aylesbury Mosque, https://www.buckinghamshireccg.nhs.uk/meeting-dates-202021/, https://www.buckinghamshireccg.nhs.uk/public/about-us/how-we-are-doing/governing-body-meetings/, http://www.buckinghamshireccg.nhs.uk/public/getting-involved/agm/, Patient Advice and Liaison Service and Complaints, How your information is used (Fair Processing Notice/Privacy Notice), Opening hours (excluding public holidays: Monday – Friday 8:30am – 4:30pm), Language interpreting available on request, Ensure that your feedback is used to improve the service you receive, Advise and support service users quickly and effectively, Provide information about local health services, Acknowledge your complaint within three working days, Send a full response within 25 working days, Keep you fully informed of our investigation if our response is delayed, Child Protection case judgements/outcomes, Deprivation of Liberty Safeguards (DoLS) judgements/outcomes. For all other enquiries email eastberksccg.enquiries@nhs.net. Aylesbury Vale Clinical Commissioning Group Clinical Commissioning Group (CCG) Buckinghamshire County Council Local Authority. Due to the ongoing COVID19 pandemic NHS England and NHS Improvement are supporting a system wide “pause” of the NHS complaints process which would allow all health care providers in all sectors to concentrate their efforts on the front-line duties and responsiveness to COVID19. The CCG’s complaints, compliments and concerns Policy provides details on how we will deal with complaints and concerns raised by members of the public and patients in usual circumstances. The DPO acts as a contact point for the ICO, our employees and the public. Your Voice Bucks is a website where you can find and take part in our consultations, surveys and other public involvement opportunities. This is true for the CCG, where the Caldicott Guardian role holder is also a GP Clinical Director for Integrated Care. The CCG's public reception is located at Townside Primary Care Centre, 1 Knowsley Place, Knowsley Street, Bury, BL9 0SN. The contact details of our Caldicott Guardian are as follows: The CCG has a Data Protection Officer (DPO) who is a designated person with responsibility for protection of personal data. For all other enquiries email eastberksccg.enquiries@nhs.net. HP7 0JD, Tel: 0800 328 5640 He is Chair of the Primary Care Commissioning Committee and … 614 likes. The Caldicott Guardian plays a key role in ensuring that the NHS, Councils with Social Services and Public Health responsibilities and Partner Organisations satisfy the highest practical standards for handling patient information. Patients can contact Stokenchurch Medical Centre at 01494 256073 for appointments. This group aims to identify and tackle issues of health inequalities within Buckinghamshire communities and is open to new members. The latest R number for the healthcare region of South East is estimated at 0.7-0.9 with a daily infection growth rate range of -5% to -2% as of 26 February 2021. Email: phso.enquiries@ombudsman.org.uk. Official information from NHS about NHS Wakefield CCG including contact details, directions, opening hours and service/treatment details For those individuals who already have an open complaint with the CCG, we will endeavour to complete the investigation as soon as possible, but if it requires any clinical investigation or information from third party NHS organisations then this will also be paused until further notice. details are mentioned as below. NHS number only), together with an Information Asset Owners (IAO) register which lists all the CCG’s assets which hold information and which records assessed risks. This service is provided for the CCG by Buckinghamshire County Council, Post: County Hall, Walton Street, Aylesbury HP20 1UA. 7th Floor Cavendish House, Buckinghamshire. Telephone: 01296 587220 (CCG main number) / 01296 585916 (safeguarding team), Post: NHS Buckinghamshire CCG, Study Centre, New County Offices, Walton Street, Aylesbury, Buckinghamshire, HP20 1UA, Gilly Attree: Designated Nurse Safeguarding Children and Looked After Children, Ludmila Ibesaine: Safeguarding Adult Lead (Children). Communicating and engaging with our residents is key to achieving our vision. The Information Commissioner’s Office (ICO) recognises the unprecedented challenges all are facing during the coronavirus (COVID-19) pandemic, with their advice in relation to Freedom of Information requests: “Whilst we can’t extend statutory timescales, we will not be penalising public authorities for prioritising other areas or adapting their usual approach during this extraordinary period”. Read Buckinghamshire Council Leader Martin Tett's latest update on coronavirus in Buckinghamshire - Updated 25/02/2021. Working Hours are Monday-Friday 9.00am-5.00pm. We've put some small files called cookies on your device to make our site work. Members of the public, patients, general practices or solicitors are asked not to send individual patient information to … The CCG’s Constitution specifies that the CCG Governing Body shall also hold an Annual General Meeting (AGM) that will be a meeting Governing Body in public once in each financial year provided that not more than 15 months has elapsed between the date of one AGM and the next. You may have to take a local authority means test to decide how much you should pay towards your personal care and accommodation if you are in a care home. Please use the COVID 19 Page for more information Welcome to Berryfields Medical Centre Buckinghamshire Healthcare Trust Emergency Department. Jubilee House reception can be contacted by telephone (01865 336 800) and is taking messages that can … Enquiry Form Inform and advise the organisation and its employees about their obligations to comply with applicable data protection legislation; Support and monitor compliance with applicable data protection legislation; Be the first point of contact for individuals whose data is being processed. We would also like to use analytical cookies to … Stokenchurch, Buckinghamshire, HP14 3SX: Phone number: 01494 256073: Fax number: 01494 486200: Website-Email-Commissioner: NHS Buckinghamshire CCG: Electronic Prescription Service: Available: Opening times. NHS Buckinghamshire CCG is responsible for effective clinical commissioning of Lincoln House. See here for further details. Central Booking Line 0300 123 9841 between 07:00 – 20:00 Monday to Saturday (08:00 – 17:00 Sundays and Bank Holidays) PTS Cancellation Line 0300 790 0143 available 24/7 365 days a year. Downloads: Sussex NEPTS Patient Leaflet – 2018 *. Denham Medical Centre is one of the leading GP practice in Uxbridge and it is located at Queen Mothers Drive, Denham Garden Villiage, Denham, Uxbridge, Buckinghamshire, UB9 5GA. Make a formal complaint. Local contact tracing for those that test positive for COVID-19 If you have tested positive for COVID-19 Buckinghamshire Council may call … If NHS continuing care is provided in the home of the person, it will cover personal care and healthcare costs. In the first instance, please contact the provider directly as they will have their own complaints procedure and will aim to respond to your complaint within an agreed period. Phone number: 07917 213556. Complaints about primary care should be directed to NHS England, https://www.england.nhs.uk/contact-us/complaint/, The NHS Choices website also provides details of local practices when searching by postcode. Any enquiries about outstanding CCG invoices should be directed to this team. Hastings, , Aylesbury, Buckinghamshire, HP19 8FF The ICS also includes Buckinghamshire CCG (NHS Aylesbury Vale and NHS Chiltern CCGs merged formally in April 2018), and Buckinghamshire County Council, a single upper-tier authority. This page lists the CCGs, providers, Local Authorities, and Health and Wellbeing Boards included in each Local Digital Roadmap Footprint, as well as their associated New Models of Care. If you would like any information on this website in another form or language, please contact us at ccgcomms@buckscc.gov.uk, Next meeting of the Governing Body in public: https://www.buckinghamshireccg.nhs.uk/meeting-dates-202021/, Archive of past CCG Governing Body papers: https://www.buckinghamshireccg.nhs.uk/public/about-us/how-we-are-doing/governing-body-meetings/. If you have received your bill, please continue as normal using your known payment amount. This includes a Data Flow Map (DFM) of all the CCG’s inbound and outbound data flows where fully identifiable or pseudonymised (e.g. This means that you can still raise a concern or make a complaint in the usual ways, using the contact details provided on this page. Health and Wellbeing. Address: Second Floor, The Gateway, Gatehouse Road, Aylesbury, Buckinghamshire, HP19 8FF. If you know the direct line number for the person you wish to contact please use this. Letters and correspondence from applicants, relatives and solicitors should be sent direct to this team. Close menu, 01296 587220 Your feedback and views help us to make the right decisions when commissioning and reviewing health services. Enquires or complaints about hospital or community services should be directed to the equivalent team for the organisations that provide them (locally this will be Buckinghamshire Healthcare NHS Trust, Oxford Health NHS Foundation Trust and South Central Ambulance Service NHS Trust), Email address: Bucksccg.palscomplaints@nhs.net, Postal address: Executive Offices, Amersham Hospital, Whielden Street, Amersham, Bucks, HP7 0JD. If there was some information that you were looking for in particular and you could not find it on our website please do let us know using our online enquiry form. NHS England Patients can contact Chiltern House Medical Centre at 01494 439149 for appointments. Contact Information. This team receives enquires about local primary care practice registration and letters from members of parliament about local services. In the same time period the number of young adults 18-20’s will increase by 14% (an extra 2,100 people) and the number of children will increase by 9% (an extra 10,500). Primary Care Team (except for queries about primary care practice registration). If you would like help in making a complaint please contact us or SEAP for advice.
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