In mid April I was told my concerns were being escalated to Liberty Customer Retention Team and I could expect a response in 7-10 business days. Thanks so much for allowing us to continue providing excellent service before, during, and after your travels. Best Time to Visit: November to mid-December offers the best weather and fewer crowds, though January to March are the most popular months. We paid almost $4200 for our trip. Get buying tips about Travel Agencies delivered to your inbox. I’m telling everyone I know never use this company again and it sad! With 60 years of travel experience, Liberty Travel is truly worthy of the name America's Vacation Experts. Terrible customer service. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Founded in 1951, we currently offer 160… 26. Cruise line sent our money back to Liberty Travel. At Liberty Travel it’s the people who make a difference. Looking for a consultant that’s close to you? Beside you every step of the way. I was repeatedly told that the company was dealing with an onslaught of customers. We have used Liberty Travel in the past. Thank you, you have successfully subscribed to our newsletter! Maybe we'll see Paris in 2022. The Agent contacted me in February requesting the final payment for the trip which we paid. FAQ. A Liberty Travel consultant or one of our third party independent advisors who are part of our member network, Independent by Liberty Travel will contact you within 24 hours. Thank you for your patience! If you would like to speak to a Liberty Travel consultant or one of our independent advisors now, please call 1.888.485.9421 . We have over 60 years experience as a travel agency and work hard to provide amazing deals for your dream vacation. Liberty has insurance for just these occasions to use that money however they see fit (ideally providing refunds), and should not be involving their travelers in their negotiations with the hotels directly. No one wants to take responsibility to handle this from March 7th and everyone I talk to gives different information! Liberty Travel has always been our place to book great vacations, all have been fantastic. We are both retired senior citizens & this money was from our vacation retirement fund. Every time I tried to contact Janelle, I received out of office, so I had to start reaching out to others in office. Its location on this page may change next time you visit. Where is the compassion for the death in my family, which obviously took precedence over the trip. U.S. or international government imposed taxes and fees of up to $60 may apply on arrivals and departures depending on the itinerary chosen, and are payable to the appropriate airport authority. Liberty Travel, South Weymouth. Wide selection of cruise destinations: Then, last year, Travelzoo showed a 7 night trip to St Kitts for a ridiculously cheap price, but it was through Liberty Travel. She took our call at 9pm (we're from the DC area - I just found them through a Google search) and helped us plan an out-of-the-box trip that Travelocity would not have been able to arrange. Copyright © 2021 Consumers Unified LLC. Reefs and Waterfalls I actually canceled in March but Liberty says we canceled April, either way it's been too long. We are eloping so we can be husband and wife before one or both of us gets inevitably seriously sick. From Business: America's Vacation Experts, Liberty Travel is one of the largest, most experienced travel agencies in the United States. No money was refunded to us. A Liberty Travel consultant or one of our third party independent advisors who are part of our member network, Independent by Liberty Travel will contact you within 24 hours. Visit Kingston, which gave the world Usain Bolt and Bob Marley. Privacy & security policies | Terms of use | Booking terms & conditions | Do not sell my personal information. Travel Agency in Pittsburgh, PA. See BBB rating, reviews, complaints, & more. Accordingly, you are deemed to consent to the collection, use and disclosure of your personal information by us to our third party independent advisors who are part of our member network, Independent by Liberty Travel and relevant travel service providers for the purpose of facilitating your inquiry and your travel services booking and in accordance with the Liberty Travel Privacy Policy. Prices are per person, based on double occupancy accommodations. I planned a group trip last March 2019 for this April 7th to the 12th 2020 going to Antigua, made the payments for my daughter and I. Travel agencies are a relic from a time before the internet and have no place in the current travel industry. Please choose how to get in touch with us below. Experience the luxury and shopping of Ocho Rios, and soak in the wading pools of Dunn’s River Falls. It's what we've always done, and now it’s more important than ever. If you would like to speak to a travel consultant or one of our third party independent advisors who are part of our member network, Independent by Liberty Travel now, please call 1.866.977.9341. Apply to Program Associate, Stocker, Auto Appraiser and more! Liberty Travel is categorized under Travel Agencies (SIC … The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. With 60 years of travel experience, Liberty Travel is truly worthy of the name America's Vacation Experts. We used Liberty to book our large wedding group for May 2020 in St. Maarten after a friend recommended them from their Jamaica wedding. I am so pissed about this whole situation. Jamaica’s culture, music scene, cuisine, waterfalls, and beach resorts offer a little something for everyone. If you requested an in store appointment, you will receive a confirmation from a Liberty Travel consultant. We tried to contact various persons, offices, and corporate offices at Liberty Travel. https://bestcompany.com/travel-agencies/company/liberty-travel Availability is limited. Travel protection and insurance: At that point I was placed on quarantine, I was sick and out of work. She stated she would do it. According to our records, this business is located at 153 Endicott St. in Danvers (in Essex County), Massachusetts 01923, the location GPS coordinates are: 42.548962 (latitude), -70.940074 (longitude). Search for other Travel Agencies in Rochester on The Real Yellow Pages®. 2 reviews of Liberty Travel - CLOSED "my fiancé and I came into the travel agency 3 weeks ago in Stamford, CT (on summer street) and spoke with a woman named Francine. Book a catamaran ride in Montego Bay that will take you to Dunn’s River Falls, snorkeling a reef, and on a sailing adventure complete with a reggae rum punch party. Contact Liberty Travel for further details. 7 were here. See reviews below to learn more or submit your own review. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. June 1 – November 30 is hurricane season. Our travel experts craft the perfect trip for every traveler through our award-winning customer service. And as members of various travel industry associations. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit our baggage policy page. Which is unacceptable! See BBB rating, reviews, complaints, & more. Our content is intended to be used for general information purposes only. What refund we did receive took a multitude of calls and emails to get that. Expect the same level of expertise on all varieties of flights, all around the world. Discover Jamaica with Liberty Travel’s consultants. Liberty Travel is an independent travel agent in Oswestry, Shropshire Specialising in tailor-made holidays designed around you. America's Vacation Experts, Liberty Travel is one of the largest, most experienced travel agencies in the United States. Flight Center is now Liberty Air Experts. I travel every year twice a year, they will never get my money anymore do to the treatment I was given. Helen was professional, quick, knowledgeable, and a pleasure to work with all around. Horrible experience during this pandemic. Liberty Travel undercuts competitor prices for any part of the booked vacation by $10 per adult and $5 per child. Our selected offers are available through our Liberty Travel consultants or through our third party independent advisors who are part of our member network, Independent by Liberty Travel. Following some very honest conversations with my agent about my hesitation to use a travel agency in the first place, I was lured by the (marginally) cheaper prices, ease for my older family members, and options for trip protection. Relax on a white-sand beach in Montego Bay, or drift down a river. In addition to booking flights, cruises and hotels, Liberty Travel offers traveler's insurance. Other restrictions may apply and vary by resort, cruise and airline carrier. I am trying unsuccessfully to also deal with Trafalgar, but am directed back to Liberty Travel. How do I know I can trust these reviews about Liberty Travel? Liberty Travel's list of cruise destinations includes Alaska, Canada, the Caribbean, Europe and many others. Why is Liberty Travel doing this to us. WTH. I told her to cancel and refund our money, her to was very dismissive and annoyed! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. There has been no benefit, only downsides to using a travel agency even before this COVID mess (they gave away our room block weeks prior to the final reservation date without notifying me leaving a third of our guests to scramble to book something, for which they apologized and eventually rectified after much discussion). The airport I was supposed to fly out of was even closed by the time we were supposed to leave. Enjoy the unique flora and fauna found in Australia and New Zealand, before heading up to Asia to explore China, Japan, Thailand, Loas, Cambodia, Singapore and more. This organization is not BBB accredited. Then the flight bans were put into effect. Liberty Travel Gift Cards and Liberty Travel Future Travel Credits are only available and redeemable through our Liberty Travel retail consultants. I will NEVER book another trip through Libert Travel!!! Unsubscribe easily. Certain Liberty Travel offers, products and vacation packages are only available via our retail Liberty Travel consultants. Rates and/or package prices on airfares, cruises and tours are subject to holiday blackouts, peak period surcharges, and cancellation charges may be applicable of up to the full price paid depending on the fare and/or package and when it is cancelled. I feel duped. History at the Rose Hall Great House Terrible customer service. The store you’re looking for is no longer open for business. Real people helping real people. So, I reached out to Liberty and advised, I would drop the dispute if they gave me a full credit towards a hotel, Tabitha was very rude and stated she will not speak with me, only my bank. And the crazy part is I’ve been sick out of work since 3/20/2020 with no pay and can’t get a simple refund from a company is supposed to have prestige! It is now over 2 months ago that the first refund promise was made. This company is not yet accredited. I spoke with customer service who said they sent me credit of $455 to use within 2yrs. 8,260 were here. I've booked a majority of our trips by myself, using my super web skills & my AAA discount to get some fantastic deals. Liberty Travel's consultants can help you plan your perfect holiday Telephone : … We’re so thrilled to receive Newsweek’s 2020 award for America’s Best Customer Service—for the second year in a row! Liberty Vacations aspires to provide UNBEATABLE Prices & Top Notch Customer Service Guaranteed! Savings reflect land prices only and vary by resort and travel dates. We are Liberty International Tourism Group Today Liberty Internationals’ main expertise is Destination Management, and we are known as a worldwide biggest privately owned DMC (Destination Management Company) offering and perfecting its services over 28 years My flight was cancelled and there was no way for me to even use the room. Liberty Travel has stolen our money. Disappointed. You're better off making your own arrangements as I would have, had it been my trip. My uncle passed away and his funeral was the same weekend as the trip. With our price beat guarantee, expert planning, one-on-one service and convenient locations, we are here to make sure that you always get the best trip, at the best price.
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